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Frequently Asked Questions

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What is LiPhy online homecare platform?

An LiPhy homecare platform is a digital service that connects individuals in need of homecare services with Physiotherapist or any other healthcare professionals. It allows users to find and hire qualified professionals to provide in-home care.

At this stage LiPhy homecare platforms only offer Physiotherapy services and we are working hard to expand on a wide range of services, including personal care, companionship, nursing care, therapy, medical equipment rental, and even assistance with daily tasks like cooking, cleaning, and transportation.

To find a healthcare professional, you can usually search for providers based on your location and specific care needs. You can also read profiles, check reviews, and even schedule interviews to choose the right caregiver for you or your loved one.

LiPhy Homecare platforms typically conduct background checks, verify credentials, and may require references from other professionals. We also provide training and certifications for their providers, ensuring they meet specific standards.

The cost varies depending on the level of care required, the location, and the specific services you need. Healthcare professional may charge hourly rates, daily rates, or have monthly packages.

LiPhy homecare platforms may offer information on financial assistance options or connect you with organizations that can help. Additionally, certain government programs and long-term care insurance may cover homecare services. Please contact our team for further assistance.

LiPhy platforms usually offer features like professionals background checks, client reviews, and real-time monitoring. It's important to communicate your expectations with the our team to maintain a safe and secure environment.

Our homecare plans allow both short-term and long-term arrangements. You can often find professionals for immediate needs or schedule care for an extended period.

LiPhy have processes in place to address issues and provide solutions. You can typically request a replacement healthcare professional or discuss any concerns with the our customer support team.

At the moment, we are not providing 24/7 service, but we are working hard to serve you better.

Payment methods vary, but you can generally pay through the platform using credit cards, electronic payments, or other convenient options. We also offer automatic billing for regular services/subscriptions.

Our platforms offer specialized caregivers, including those trained for pediatric care, senior care, or individuals with specific medical conditions. It's important to communicate your requirement in this regard.

Yes, LiPhy encourage users to leave reviews and feedback. Sharing your experience helps other clients make informed decisions and allows the platform to improve its services.

The availability of LiPhy homecare services may vary by region. It's essential to check if our platform serves your area or explore alternative solutions if needed.

Testimonials

What Our Client Says

LiPhy Healthcare has been a game-changer for my family. Their unique approach to physiotherapy-wellness brings healing right to our doorstep. The convenience of personalized care at home, coupled with compassionate therapists, has made a significant impact. LiPhy bridges the gap between distance and healing, making it a top choice for anyone seeking quality homecare services.”

Sheby Thankachan Kollam
Testimonials

What Our Client Says

Good service team, excellent support from their office.

Praveen P Kumar Karunagapally
Testimonials

What Our Client Says

Customer service is excellent, but the physio came little late. Overall service is 5 Star!!

Sharon Issac Trivandrum
Testimonials

What Our Client Says

I wish LiPhy service need to be expanded few more districts, so that my laws can also avail the service. Good and great effort from their founders.

Meenu VS Kottayam

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